PrestoCRM

Tax cases: domestic, Reverse Charge, export, Kleinunternehmer

Which tax case applies when, what PrestoCRM then prints on the quote, and when your customer's UID is missing.

Every quote has a Tax case. It determines whether VAT is shown and which note appears below the totals. Choose it in the quote editor’s Tax case field; if a tax case is stored for the company, it is preselected for new quotes.

Tax case VAT Note on the quote (printed in German)
Domestic yes, at each item’s tax rate none
EU B2B reverse charge no “Steuerschuldnerschaft des Leistungsempfängers / Reverse Charge”
Intra-EU delivery no “Steuerfreie innergemeinschaftliche Lieferung”
Third country / export no “Steuerfreie Ausfuhrlieferung”

Reverse Charge means your business customer in another EU country pays the VAT instead of you.

Your customer’s UID

For Reverse Charge and intra-EU deliveries, your customer’s UID number (VAT identification number) must appear on the quote. If it is missing on the company, the editor shows a notice. Enter the UID on the company; PrestoCRM checks Austrian, German and Swiss numbers, including the check digit, as you type. Whether the number has actually been issued is confirmed by VIES; PrestoCRM’s free tool Check a UID number explains how.

Kleinunternehmer

If you are a Kleinunternehmer (a small business exempt from VAT), switch this on under Settings → Company details (Small business (VAT exempt)). No quote then shows VAT, and PrestoCRM prints the legal notice: in Austria under § 6 Abs. 1 Z 27 UStG, in Germany under § 19 UStG.

Tax rates

PrestoCRM sets your country’s rates when the workspace is created: Austria 20, 13 and 10%, Germany 19 and 7%, Switzerland 8.1, 3.8 and 2.6%. Change the default rate for new items under Settings → Company details.

PrestoCRM helps with the formalities but does not replace a tax adviser. Clarify special cases such as construction services or services to private individuals abroad with your tax adviser.

Checked against the app: October 2026

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